Can You Activate Two Modems On A Single Service

What is null-touch enrollment?

Zero-touch enrollment is a streamlined process for Android devices to be provisioned for enterprise management. On starting time boot, devices check to see if they've been assigned an enterprise configuration. If so, the device initiates the fully managed device provisioning method and downloads the correct device policy controller app, which then completes setup of the managed device.

Android zero-touch enrollment offers a seamless deployment method for corporate-endemic Android devices making big scale gyre-outs fast, piece of cake and secure for organizations, IT and employees. Nix-touch makes it unproblematic to configure devices online and accept them shipped with enforced management so employees can open the box and go started.

Prerequisites

To apply zilch-touch enrollment, you'll need the following:

A device running Android Pie (nine.0) or later*, a compatible device running Android Oreo (8.0), or a Pixel phone with Android Nougat (seven.0), purchased from a reseller partner
An enterprise mobility management (EMM) provider supporting fully managed devices
A aught-affect account created by an authorized zippo-touch reseller partner

*Initially via selected reseller only.

Where can I purchase zero-touch on devices?

Devices eligible for nil-bear on enrollment need to be purchased directly from an enterprise reseller or Google partner and not through a consumer shop. Reseller partners are listed in Android's Enterprise Solutions Directory.

Which Android devices are supported?

Supported devices vary by reseller. From September 2020, selected resellers can offering any Android device with zip touch on, with other resellers standing to offer zilch-touch on a selected number of devices. The power to assign any device running Android Pie (9.0) or after for null-touch enrollment will aggrandize to all resellers past the terminate of 2020.

Which EMMs back up zippo-touch enrollment?

Nearly EMM providers (for Android) support zero-touch enrollment. A list of uniform EMMs can be found in the Android site's Partners list.

Many EMMs likewise implement the zero-impact iframe to simplify the process of setting up naught-touch devices after you purchase them from a reseller. To run across if this feature is available, contact your EMM provider.

What if my device reseller is not an authorized zip-touch reseller?

You can request your device reseller to register for the Android Enterprise Partner Program where they can then apply to become a zero-touch reseller.

Devices with goose egg-impact and Samsung Knox Mobile Enrollment

If a device is registered and configured in both Knox Mobile Enrollment and zero-impact, the device will enroll using Knox Mobile Enrollment and employ the configuration defined in that service. To ensure that a Samsung device enrolls using nada-touch, remove any configuration assigned to the device in the Knox Mobile Enrollment portal.

How to employ zero-touch enrollment

You manage zero-touch enrollment for your organization from an online portal in your web browser. Nosotros phone call this the zero-touch enrollment portal, or often but the "portal" when describing nothing-touch enrollment. Employ this document, and your EMM'southward documentation, to aid you complete the following steps:

Purchase your devices from a reseller who sets up a naught-bear upon enrollment account for your organization.
Create a configuration in the portal that consists of your EMM choice and mobile policies.
Link your enterprise to your cipher-touch account using the zero-touch iframe, or, use the naught-touch panel to either ready a default configuration or manually apply your configuration to a range of devices .

Y'all tin can too utilise the portal to:

Activate and conciliate the resellers from whom your organization purchases devices.
Control admission to the portal for users in your organization.

Go started

First by purchasing zero-bear upon enrollment devices. Your reseller sets upwardly your zero-touch enrollment account when your organization first purchases devices registered for zero-impact enrollment.

You'll need to provide your reseller with a Google Account, associated with your corporate electronic mail, to enable them to create your aught-touch enrollment account. Come across Associate a Google Account below. Don't use your personal Gmail account with the portal.

Acquaintance a Google Account

If you don't have a Google Account associated with your corporate email, follow the steps below:

Go to Create your Google Account.
Enter your name.
Set Your email address to your corporate email. Don't click Create a new Gmail address instead.
Consummate the remaining account information.
Click Side by side.
Follow the on-screen instructions to finish creating your business relationship.

When you sign in to the zip-affect enrollment portal, information technology's best to enable 2-Pace Verification on an account similar this that's used for administrative purposes. 2-step verification adds an actress layer of security to your account.

Come across the Google Business relationship help center to help you and learn more than well-nigh your new account.

Null-bear on iframe

Open the zero-touch iframe in your EMM console. For details on where to detect the iframe, contact your EMM provider.

On the landing page of the iframe, click Adjacent.
Log in with the Google account you provided to your reseller.
Select the zero-touch business relationship you wish to link to your enterprise and click Link.
Yous volition see a screen with basic data about the nix-touch configuration that your zero-touch enabled devices will use. Click Next after reviewing this information.
Enter the support information that will be displayed to users during their device setup if they demand assistance.
Click Salve.

Your zero-touch devices volition exist set to use the configuration supplied by your EMM. Y'all can still modify this configuration by going to the goose egg-touch portal.

Naught-touch enrollment portal

Open the portal. Sign in using the Google Account created earlier.

Navigation panel particular	What you lot can do with this
Configurations	You can create, edit and delete EMM configurations hither. You tin besides set a default configuration for any devices added to aught-touch on enrollment going forrad. Encounter Configurations
Devices	You can browse or search for devices and then utilise your configurations to them. Yous can also deregister devices from zero-touch enrollment here. See Devices
Users	If you're an account owner, you tin add, edit, or delete users to manage portal access for your organization.
Resellers	You can add additional resellers hither if you need to share your business relationship with multiple resellers.

For instructions for device users on how to apply cypher-touch enrollment, see the instructions for users.

Configurations

You prepare provisioning options for your devices using a configuration. Each configuration combines the following:

The EMM device policy controller (DPC) you want to install on the devices.
EMM policies y'all want to enforce on the devices.
Metadata that's displayed on the device to help your users during setup

Your organization tin can add more configurations equally y'all need them. However, zero-touch enrollment helps you most when you lot set a default configuration that's applied to whatever new devices your organization purchases.

Add together a configuration

Before you add together a configuration, cheque that you take access to your EMM console. Y'all'll need to copy and paste your mobile policy information from your EMM console to the portal. To add a configuration for your arrangement'south devices, follow the steps below:

Open the portal. You lot might need to sign in.
Click Configurations in the navigation console.
Click Add in the Configurations table.

Use the notes beneath to help you complete the new configuration panel.

Configuration name

Give your configuration a name that describes its purpose. Cull a short, descriptive name that'due south piece of cake to discover in a menu. For example, Sales team or Temporary employees.

EMM DPC

Select your EMM's DPC app. If you don't see your EMM's DPC listed, contact your EMM provider to ostend that they back up zero-touch enrollment.

DPC extras

Fix your organization's EMM policy data that's passed to the DPC. Copy the JSON-formatted text from your EMM console.

Company name

Prepare this to the proper name of your arrangement. Aught-bear upon enrollment shows this company name to your device users during device provisioning. Shorter names that are easily recognized by your organisation'due south employees piece of work all-time.

Support email address

Set this to an email accost your device users tin contact to get help. This is typically your internal back up email accost, for example,it-support@xyzcorp.com. Zip-touch enrollment shows this email address to device users before device provisioning. Because device users can see the email accost only can't click it to send a message, choose a short e-mail address which users can type on another device.

Support phone number

Set this to a telephone number your device users can call, using another device, to become help. This is typically the telephone number of your IT support squad. Zilch-touch on enrollment shows this number to your device users before device provisioning. Employ the plus sign, hyphens, and parentheses to format the telephone number into a pattern that your users will recognize.

Custom Message

Optionally, add together ane or 2 sentences to help your users contact you or give them more than details well-nigh what'southward happening to their device. Nil-touch enrollment shows this message before the device is provisioned.

Now that you've created a configuration, nosotros recommend you lot set a default configuration.

Assign a default configuration

Cull a default configuration that nil-touch enrollment applies to whatever new devices your organization purchases in the time to come. Follow the steps beneath:

Open up the portal. Yous might need to sign in.
Click Configurations in the navigation panel.
Select the configuration you lot want applied to new devices in the Default configuration panel.
Click Employ.

Devices

Utilise the portal to utilize configurations to devices or deregister devices from nil-touch enrollment. Afterwards y'all apply a configuration to a device, the device automatically provisions itself on start boot, or side by side factory reset.

Apply a configuration to a single device

You lot can apply a configuration one device at a time past selecting devices in the portal. Follow the steps below:

Open the portal. You might demand to sign in.
Click Devices in the navigation panel.
Find the device y'all want to apply the configuration to—using its IMEI or serial number.
Set Configuration to the configuration you want to utilize or select No config to temporarily remove the device from zero-touch enrollment.

Apply a configuration to many devices

Y'all utilise a configuration to devices by uploading a CSV file. A CSV text file represents a information table, and each line represents a row in that table. Commas separate the values in that row.

Each row in your CSV file lists the fields that include:

The ID of the configuration you desire to utilize.
A hardware identifier of the device yous desire to apply the configuration to.

Prepare a CSV file containing your device and configuration information. Y'all tin can download a sample file (past following steps 1 – 4 below) to help you get started. Alternatively, if you want to start with a blank file, learn most the fields needed by reading Device configuration CSV file format.

The largest CSV file you can upload to the portal is 50 MB. If you take more than 50 MB of information, consider splitting the file into smaller files. When y'all've prepared your CSV file, follow the steps below:

Open the portal. You lot might demand to sign in.
Click Devices in the navigation panel.
Click More than in the Devices table header.
Click Upload batch configurations.
Select your CSV file from the file picker.
Click Upload.

Afterward the file uploads, the portal processes the data rows. When processing finishes, the portal shows a notification with a link to an upload status page. You also receive an email summarizing the processing of your CSV data. Click the See details push in the email to open a status page. The status page lists each device that wasn't assigned a configuration with a reason for the fault.

If you shut your browser window after the CSV file uploads, the portal continues to process your information. To know when the portal finishes processing your data, check your email inbox for the status email. When you receive the processing summary email, cheque for whatever errors.

Device configuration CSV file format

To utilise a configuration to devices, you lot upload a CSV file. The post-obit snippet shows the CSV field format with case values to apply the configuration to a device identified by the IMEI number:

modemtype,modemid,manufacturer,profiletype,profileid IMEI,123456789012347,Google,ZERO_TOUCH,9876543210

To identify Wi-Fi-only devices, such as tablets, y'all tin use the series and model fields:

serial,model,manufacturer,profiletype,profileid ABcd1235678,VM1A,Honeywell,ZERO_TOUCH,9876543210

You can also register both types of devices from the aforementioned CSV file:

modemtype,modemid,serial,model,manufacturer,profiletype,profileid IMEI,123456789012347,,,Google,ZERO_TOUCH,9876543210

,,ABcd1235678,VM1A,Honeywell,ZERO_TOUCH,9876543210

The following table shows the field values you use in your CSV file:

Field	Example	Clarification
`modemtype`	IMEI	Set this value to IMEI using capital letter characters. Pair with `modemid` to match a cellular device.
`modemid`	123456789012347	Ready this value to the device's IMEI number. For dual-SIM devices, but use the start IMEI number. Pair with `modemtype` to match a cellular device.
`serial`	ABcd1235678	Set this value to the device's case-sensitive serial number. Pair with `model` to match a Wi-Fi-just device.
`model`	VM1A	Set up this value to the device model proper name. You demand to make sure this is one of the names listed in Models. Pair with `serial` to match a Wi-Fi-only device.
`manufacturer`	Google	Always set this value to the device manufacturer's name. You need to brand certain this is ane of the names listed in Manufacturers. This field is used to match a device.
`profiletype`	ZERO_TOUCH	Always gear up this value to ZERO_TOUCH using capital characters.
`profileid`	54321	Always set this value to the numeric ID of the configuration you want to employ to the device. To see the ID for a configuration, check that the table'south ID column in the Configurations folio.

Dual-SIM devices

A dual-SIM device includes two modems and has two IMEI or MEID numbers. Use the start hardware ID because cipher-touch enrollment identifies devices by modem ane. If you mistakenly claim a device using another IMEI or MEID number, the portal shows a new, separate device. However, zilch-touch on enrollment doesn't recognize or provision the new device.

Deregister a device

You can deregister devices from zero-touch enrollment. You might need to deregister a device when y'all transfer ownership. You can deregister one device at a fourth dimension by selecting devices in the portal.

After you deregister a device, you need to contact your reseller if you lot want to register the device into zero-impact enrollment once more. Consider removing the configuration, if you want to temporarily exclude a device from zero-touch enrollment.

To deregister a device, follow the steps below:

Open the portal. You lot might demand to sign in.
Click Devices in the navigation console.
Discover the device yous want to deregister in the Devices tabular array.
Click Deregister in the device row.
Click Deregister in the confirmation panel.

Bulk deregister devices

Deregistering multiple devices in majority tin be done using a device configuration CSV file. To exercise this:

Create a device configuration CSV file including every device you wish to deregister.
supervene upon the 'profileid'column in this CSV file with a cavalcade titled 'owner', and set the values in this cavalcade to 0.
Re-upload the CSV to your portal.

Portal languages

You can utilize the portal in one of the following languages:

American English, British English, Danish, Dutch, French, German, Italian, Japanese, Norwegian, Shine, Portuguese, Spanish, or Swedish.

To change to another language, update the preferred language in your Google Account. For more than aid, follow the instructions in Change linguistic communication.

Troubleshooting

The device doesn't provision itself out of the box

First, check that the device is registered for zero-touch enrollment using the portal. Find the device using the hardware identifier, such every bit the IMEI number. If you lot don't find the device, contact the device reseller and inquire them to annals the device.

Next, ostend that you applied a configuration to the device. Discover the device using the portal, and bank check that the Configuration column of the table isn't listed equally No config. Devices without a configuration aren't provisioned through zero-touch enrollment and boot unmanaged.

If you lot make either of the changes to a higher place, you'll need to mill reset the device so that zero-touch enrollment provisions it.

Finally, cheque that the device has a working information connection when it'southward existence gear up. Cypher-bear upon enrollment needs a connection to Google servers. The connectedness tin be ethernet, Wi-Fi, or cellular data. If you're using cellular information when roaming, note that the setup sorcerer blocks the use of roaming data by default.

If in that location's no data connectedness, or if the connectedness blocks traffic to Google servers, then the zero-impact enrollment flow is skipped. If zero-touch enrollment is skipped but the device has a configuration, so the device resets itself after the start connectedness to Google servers. The system warns the person using the device one hour before the reset.

The device shouldn't be included in zero-affect enrollment

When your device is registered for zero-touch enrollment, it starts upwardly and shows theYour device at work panel explaining the device is managed. Fifty-fifty afterwards a factory reset.

Kickoff, confirm that the device isn't registered with your organization for zero-touch enrollment. Find the device in the portal using a hardware identifier, such every bit the IMEI number. If you lot detect the device, click Deregister.

Next, contact the organization that'southward attempting to enroll the device. Start by following the steps beneath:

Factory reset the device.
Click the link to contact your device's provider in the Your device at work screen.
Make a note of the telephone number, e-mail address, and the identifiers in Device information.

Ask the organization to deregister the device from zilch-touch enrollment. Include the identifiers you noted previously. You might want to include a link to this page.